Our return and exchange policy is applicable for defective or damaged item that caused by our side, and also size exchange, we do not provide refunds.

You can change the defective item or change size for another product within 3 working days (for both local and international orders) of receiving the goods provided it is unworn, unwashed, and unaltered condition with all tags attached. Only shipping cost for the return of the defective item will be borne by She Qeen Collection.

You may deliver the return item to:

She Qeen Collection,
2-15-3, Jalan Medan Pusat Bandar 8,
Bangi Sentral Seksyen 9,
43650 Bandar Baru Bangi,
Selangor Darul Ehsan.

However, customers are advised to notify us at [email protected] or whatsapp our customer service at +6011-5623 7628 by quoting the order number and the product details before proceed with the shipment for exchange.

Sale items and purchases made with discount coupons are non-returnable.